Report to the Owner any damage or breakages made during the holiday occupancy and pay for damage (wear and tear accepted);
Do not smoke at the property nor allow anyone else to smoke at the property;
Do not allow more than the maximum number of people or pets to stay at the Property as stated on the Website.
The Property is cleaned and ready for the Holidaymakers by the stated arrival date and time;
They can be easily contacted (at reasonable times) or will provide you with an alternative first point of contact should you have any concerns or queries during your stay;
Adequate liability insurance is in place in respect of the Holidaymakers’ stay.
Dogs must be under strict control at all times while in or at the Property;
Any fouling must be cleared up without delay;
The dog owner must bring the dog's bed or basket for sleeping in;
Dogs must not be left alone in or at the Property or elsewhere at any time;
Dogs must not lie on beds or furnishings, and hair must be cleared up before departing.
If you have any complaint concerning a Property, the matter should be taken up with the Owner. The Owner should do their best to resolve your complaint, where possible. It is important to raise any complaint while you are still at the Property.